​This Privacy Policy sets out the terms in which the Law Office of Alena Ray Conrad, P.C. uses and protects the information provided by its users when using its website. This firm is committed to the security of its users' data. When we ask you to fill in personal information fields by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize continually reviewing this page to ensure that you agree with any such changes. ​

 

Information Collected ​

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Our website, ads, social media, and mobile application may collect personal information such as name, contact information such as your email address, and demographic information. Likewise, when necessary, specific information may be required to schedule a consultation.

 

Use of the Collected Information ​

 

Our website uses the information to provide the best possible service, particularly to maintain a record of users, consultations, if applicable, and improve our services. Periodic emails may be sent through our site with special offers, new services, and other advertising information that we believe is relevant to you or may provide some benefit. These emails will be sent to the address you provide and can be canceled at any time.

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No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with:

• Service providers performing functions on our behalf (with operations such as hosting, analytics, email, or messaging services).

• Other law firms, when referring or jointly handling cases (with your consent).

• Advertising partners (for targeted marketing, if opted in).

• Authorities where required by law.

• Professional advisors (e.g., accountants, auditors).

• Business transferees in case of a merger, sale, or reorganization.

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The Law Office of Alena Ray Conrad, P.C. is highly committed to fulfilling the commitment to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access. ​

 

SMS Messaging & Compliance:

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP"
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed within 24 hours

Message Frequency & Content:
Message frequency varies based on your interactions with our business
Messages will be directly related to the services you have requested
We do not send promotional content without specific consent

Help & Support:
Reply "HELP" for assistance or contact us at alena@rayconradlaw.com
Customer support is available during regular business hours

Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

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Cookies

 

A cookie refers to a file that is sent in order to request permission to be stored on your computer. When you accept this file, a cookie is created and serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function of cookies is that web pages can recognize you individually and therefore provide you with the best personalized service on their website.

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Our website uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better website service. They do not give access to information on your computer or about you. You can accept or deny the use of cookies, but most browsers automatically accept cookies as they serve to have a better web service. You can also change your computer settings to decline cookies. If you decline them, you may not be able to use some of our services. ​

 

Third-Party Links

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This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and, therefore, we are not responsible for the terms or privacy or protection of your data on those other third-party sites. Such sites are subject to their own privacy policies, so it is advisable to consult them to confirm that you agree with them.

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Control of Your Personal Information

 

​At any time, you can restrict the collection or use of personal information that is provided to our website.  If you have checked the option to receive our newsletter or advertising, you can cancel it at any time.

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This company will not sell, assign, or distribute the personal information that is collected without your consent, except as required by a judge with a court order.

 

​ We reserve the right to change the terms of this Privacy Policy at any time.

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